Cancellation of bookings

In times of Corona & Co.
Dear guests, please do not worry about your booking.
You can rebook free of charge as long as the travel restrictions affect your booking.
But we ask you to wait with us to see how the situation develops.

Otherwise, our long-term agreements apply:
We are looking forward to your booking and hope that you can start your journey.
As we only offer four rooms, we are not so flexible in the allocation of occupancy. In case of a cancellation we will have to charge you a part of the costs. Based on the total amount of your booking (excluding bicycles and guest tax) the following costs will be charged according to the time of cancellation:

  • up to 30 days before the start of the booking - no costs
  • less than 30 days before the start of the booking - 50%.
  • less than 10 days before the start of the booking - 100%

Only special booking times Whitsun and Leipzig Book Fair:

  • up to 90 days before the start of the booking - 50%
  • less than 30 days before the start of the booking - 75%
  • less than 10 days before the start of the booking - 100%

We will do our best to find a replacement immediately after your cancellation so that you incur no or correspondingly lower costs.

You're not quite sure? We recommend the travel insurance of ERV.

 

Thank you for your understanding!

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