Cancellation of bookings

We look forward to your booking and hope that you will be able to start your journey. As we only offer four rooms, we are not so flexible in the allocation of occupancy. In the event of cancellation, we are obliged to charge you a portion of the costs. Based on the total amount of your booking (excluding bicycles and accommodation tax), the following costs will be charged depending on the time of cancellation:

• 31 days and more before the start of the booking - no costs
• 30 days and less before the start of the booking - 50%
• 10 days and less before the start of the booking - 100%

We will endeavour to find a replacement immediately, which we will credit so that no or correspondingly lower costs are incurred.

Special booking periods Whitsun and Leipzig Book Fair only:

• 91 days and more before the start of the booking - no costs
• 90 days and less before the start of the booking - 50%
• 30 days and less before the start of the booking - 75%
• 10 days and less before the start of the booking - 100%

We ask for your understanding.

You're not quite sure? We recommend the travel insurance of ERV.

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